Rescheduling an interview

Use this article to learn how to reschedule an interview.

To change an applicant’s interview slot:

• Select the 'Edit' option for the job on any application stage in the ATS.

• Select 'Interview Slots' from the Job Editor bar.

You will be presented with a screen that shows your interview availability and bookings.

Bookings are highlighted in green.

• Select the number next to the wording 'Booked'.

You will be presented with details of the candidates that are booked for an interview for that particular job.

The interviews are listed by:

• Interview Date & Time.
• Candidate Name & Job Title.
  Select the candidate name to view their personal profile.
  Select the Job Title to be taken to the job view.
• Job Owner & Job Location.
• Interview Stage.

To the far right of each candidate there is an edit icon:

• • Select the edit icon to revert to the interview slots page.
  • Locate the relevant interview.

Edit an interview slot

You can edit any of the fields shown for example, you may want to change the interview address or change the date and time of the interview.

• • Select the relevant field/s & replace it with your changes.
  • Scroll to the bottom of the page and select 'Save'.

You will be presented with this yellow banner at the top of the page advising you that you have made critical changes and to scroll down to the relevant interview to notify the candidate/s.

• • Scroll down the page until you reach the interview you changed and you will see another yellow banner.
  • Select the grey cog icon on the far left of the yellow banner.
    

• • Select 'Email Candidates' to be taken to the job view.
  • Select the candidate and use the options menu to contact the candidate.
    You could choose to email the candidate or send another invitation.

• Select 'Mark as notified' to remove the yellow banner.
  Only do this once you are happy that you have notified the candidate.

If you would like to reschedule the interview, you can create additional interview slots and invite a candidate to book their own interview or send interview confirmation if you have already agreed on an alternative date and time.

Delete an interview slot:

• • Select this icon  to completely remove the interview.

You will be presented with a pop-up.

• • Select 'OK'.

A yellow banner will appear advising you that you have deleted an interview allowing you to notify the candidate by;

• • Selecting the grey cog icon on the far left of the yellow banner.

• • Select 'Email Candidates' to be taken to the job view.
  • Select the candidate and use the options menu to contact the candidate.
    You could choose to email the candidate or send another invitation.

• Select 'Mark as notified' to remove the yellow banner.
  Only do this once you are happy that you have notified the candidate.

If you would like to reschedule the interview/notify the candidate of the changes:

• Create additional interview slots and invite a candidate to book their own interview.
• Send interview confirmation if you have already agreed on an alternative date and time.
• Send an email to advise of the changes.