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How To Login

Find out how to login & access the ATS.

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2-Factor Authentication

Find out how to use 2-Factor Authentication for different usertypes on your ATS.

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Tribepad User Types

Find out about the different Internal Usertypes you can have on your platform, and the usages and limitations of each one.

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ATS Icons

Find out about all of the icons used by Tribepad on the ATS and the meaning for each icon.

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Introduction to Dashboard

Get a run through of everything covered on the ATS dashboard.

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10 Steps To Success - Pro

This PDF has been created to help you understand all of the different features that are available at each step of the application process for Pro customers.

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10 Steps To Success - Gro

This PDF has been created to help you understand all of the different features that are available at each step of the application process for Gro customers.

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Job Requisition

Find out how to create a Job Requisition and Create a Job Vacancy from it.

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Job Creation

Learn how to create a job role.

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Application Custom Fields

This functionality allows Custom Fields to be added to Jobs and allows for single questions to be collected against an application.

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Recruit In Hours

Find out how to use our Recruit in Hours functionality.

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Date Gap

Find out how to use our DateGap functionality on a job and in the application process.

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Evergreen Job

An Evergreen Job never expires. Learn all about how they work.

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Ad Assistant

Find out how to use our Ad Assistant to make your Job Adverts the best they can possibly be.

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How To Authorise & Publish A Job

Learn about job authorisation and how to publish a job.

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Job Activity Log

Learn how to see what recruitment activity has been carried out against your candidates by you and your colleagues.

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How To Create A Job Template

The following guide explains what job templates are, why they might be used and how to create a template.

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View & Search For Job Templates

Learn how to navigate the job template page.

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How To Clone A Job Template

Job templates can be cloned, learn how and why you might want to use this option.

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Job Authorisation

Find out how to create an Authorisation Policy, add it to a job, approve one that has been sent to you & disable this feature if needed.

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Job List

Learn how to navigate and see what actions can be carried out via the list of jobs presented on the job list page.

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Job Administration

Find out how to edit, unpublish, republish & share a job.

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Stop The Clock

Learn all about this feature and how to use it within your recruitment process.

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Careers Site Builder

Learn how to build your own Careers Site for your ATS if you are a GRO customer.

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Recruitment Stages

This guide covers the basics of the full recruitment process and looks at each bucket and when you would use them.

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Processing Candidates

Learn how to process candidate applications.

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Auto-Processing Candidates

Find out how to automatically process candidates, depending on responses given at the Application stage.

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Rejecting Candidates

Learn how to carry out the often difficult task of rejecting candidates.

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Withdraw Candidates

Find out more about when candidates want to withdraw from a role and how to deal with this.

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Internal Candidates

Learn about the various triggers for Internal Candidates & how these mark accounts as internal.

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Search, Select, Sort & Filter

Learn how to use the search, select, sort & filter options for candidates on your job.

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Reviewing A Candidate's Profile

Learn all about how to review a candidate's profile.

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Attaching Documents & Notes

Find out how to add documents and notes to a candidates application & profile.

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Creating A Task

Learn how to use tasks to write notes & set reminders to carry out important actions against a candidate.

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Scheduling Interviews (NEW) Without Integrations

Find out how to book interviews using the most up to date process without integrations.

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Scheduling Interviews (NEW) With Integrations

Find out how to book interviews using the most up to date process with integrations.

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Scheduling & Rescheduling Interviews

In this guide you will find links to our current guidance about scheduling & rescheduling interviews.

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Cancelling Interviews

Find out how to cancel interviews

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Panel Scoring

Find out how to allow multiple recruiters to give feedback on candidate interviews.

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Requesting Offer Approval

Learn how to send an offer approval request & how to authorise one.

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Making A Job Offer To A Candidate

Learn how to make a job offer to a candidate.

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Tribepad DBS Checks

Learn how to send a DBS check direct from the ATS at any stage of the recruitment process.

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Navigate & Use Talent Search

Learn how to navigate & use the Talent Search functionality.

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Advanced Search Techniques

Learn how to use advanced search techniques within Talent Search including boolean, proximity & wildcard.

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Job Matching

Find out what Job Matching is and how it might help your candidates.

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Inviting & Applying Candidates To Roles

Find out how to invite or apply a candidate to a role. Find out also how to transfer a candidate onto an alternative role.

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Creating A Passive Candidate Profile

Learn how to set up a passive candidate profile.

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Sharing A Candidates CV & Questionnaires

Learn how to email a candidate's CV & any Questionnaires for review.

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Talent Finder

Search for candidates within different third-party databases that are integrated with the Tribepad platform.

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Intro To Question Types & Questionnaires

Learn about the different types of questionnaires & question types that are available to use and how they can help you to refine your recruitment process.

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How To Create & Edit Questions

Find out how to create & edit each question type for your questionnaire.

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How To Create & Edit Questionnaires

Find out how to create & edit a standard, branching & hybrid questionnaire.

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Sending & Attaching A Questionnaire

Learn how to invite a colleague or candidate to complete a questionnaire and how to attach one to a Job or Onboarding.

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Process Questionnaires

Find out about process questionnaires, how to give feedback on candidate interviews & view results.

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Email A Candidate

Find out how to email your candidates via your ATS.

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Email Delivery Status

This function allows you to see the status of emails sent to candidates and referees.

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In-System Dialing

Learn how to call candidates directly via the ATS

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2 Way Messaging

Here you will learn about how we can send messages to our candidates straight from the ATS and see messages from them.

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Using SMS For Candidate Communication

Learn how to use SMS to contact candidates via your ATS.

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Anonymous Applications

Learn all about anonymising your candidate's applications.

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Application Grace Periods

Learn how you can allow candidates to complete their application after the job expiry date.

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Download User Data

Find out how to download all Candidate data from the ATS in one go.

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Campaigns

Find out how to use our Campaigns feature and build a landing page.

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Calendar - Viewing Scheduled Events

Learn how to view scheduled events using the calendar within the ATS.

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Email Templates

Learn how to create your own email templates.

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Indeed Apply

Learn all about how your job-seekers can apply to your roles via Indeed Apply.

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Notification Centre

Find out more about our new Notification Centre.

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Cost Of Hire

Find out how to specify how much it has cost to hire a single candidate, for future reporting purposes.

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UAT Refresh

Find out how to refresh your UAT platform to mirror your Live one.

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Providing ATS Access To A Recruitment Agency

Learn all about providing ATS access to a recruitment agency & what it means for you and the agency in terms of processing candidates.

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Agency Portal Guidelines

Learn how to use the agency portal.

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How To Upload A Candidate As An Agency User

Uploading candidates onto a role and how to do this.

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How To Progress Candidates As An Agency User

In this guide, you will find out how to progress your candidates on a role as an agency user.

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MS Teams & Office 365 Integration

Find out how to set up & use the MS Teams & O365 integration with your ATS.

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Google Calendar Integration

Find out how to sync your Google calendar with Tribepad.

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Third Party Background Checks

This guide covers basic details on background checks that can be integrated with the ATS.

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Job Booster & Job Booster+

Find out how to use our Job Booster & Job Booster+ (also known as Sponsored Jobs) feature to make your jobs visible to the best candidates in the market.

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