2-Factor Authentication
Find out how to use 2-Factor Authentication for different usertypes on your ATS.
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Tribepad User Types
Find out about the different Internal Usertypes you can have on your platform, and the usages and limitations of each one.
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ATS Icons
Find out about all of the icons used by Tribepad on the ATS and the meaning for each icon.
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10 Steps To Success - Pro
This guide has been created to help you understand all of the different features that are available at each step of the application process for Pro customers.
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10 Steps To Success - Gro
This guide has been created to help you understand all of the different features that are available at each step of the application process for Gro customers.
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Job Requisition
Find out how to create a Job Requisition and Create a Job Vacancy from it.
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Application Custom Fields
This functionality allows Custom Fields to be added to Jobs and allows for single questions to be collected against an application.
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Fair Contact Policy
Find out about our Fair Contact Policy that notifies you when a candidate hasn't been contacted.
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Date Gap
Find out how to use our DateGap functionality on a job and in the application process.
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Ad Assistant
Find out how to use our Ad Assistant to make your Job Adverts the best they can possibly be.
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Authorisation Policies
Learn about authorisation policies and how to attach them to a job.
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Job Activity Log
Learn how to see what recruitment activity has been carried out against your candidates by you and your colleagues.
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How To Create A Job Template
The following guide explains what job templates are, why they might be used and how to create a template.
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How To Clone A Job Template
Job templates can be cloned, learn how and why you might want to use this option.
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Job Authorisation
Find out how to create an Authorisation Policy, add it to a job, approve one that has been sent to you & disable this feature if needed.
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Job List
Learn how to navigate and see what actions can be carried out via the list of jobs presented on the job list page.
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Stop The Clock
Learn all about this feature and how to use it within your recruitment process.
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Careers Site Builder
Learn how to build your own Careers Site for your ATS if you are a GRO customer.
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Recruitment Stages
This guide covers the basics of the full recruitment process and looks at each bucket and when you would use them.
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Auto-Processing Candidates
Find out how to automatically process candidates, depending on responses given at the Application stage.
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Rejecting Candidates
Learn how to carry out the often difficult task of rejecting candidates.
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Withdraw Candidates
Find out more about when candidates want to withdraw from a role and how to deal with this.
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Using Sub Statuses
Learn how to use sub statuses to streamline collaboration and clearly communicate candidate progress across your hiring team.
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Internal Candidates
Learn about the various triggers for Internal Candidates & how these mark accounts as internal.
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Search, Select, Sort & Filter
Learn how to use the search, select, sort & filter options for candidates on your job.
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Attaching Documents & Notes
Find out how to add documents and notes to a candidates application & profile.
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Creating A Task
Learn how to use tasks to write notes & set reminders to carry out important actions against a candidate.
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Scheduling Interviews (NEW) Without Integrations
Find out how to book interviews using the most up to date process without integrations.
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Scheduling Interviews (NEW) With Integrations
Find out how to book interviews using the most up to date process with integrations.
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Scheduling & Rescheduling Interviews
In this guide you will find links to our current guidance about scheduling & rescheduling interviews.
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Panel Scoring
Find out how to allow multiple recruiters to give feedback on candidate interviews.
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Requesting Offer Approval
Learn how to send an offer approval request & how to authorise one.
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Tribepad DBS Checks
Learn how to send a DBS check direct from the ATS at any stage of the recruitment process.
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Navigate & Use Talent Search
Learn how to navigate & use the Talent Search functionality.
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Advanced Search Techniques
Learn how to use advanced search techniques within Talent Search including boolean, proximity & wildcard.
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Inviting & Applying Candidates To Roles
Find out how to invite or apply a candidate to a role. Find out also how to transfer a candidate onto an alternative role.
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Sharing A Candidates CV & Questionnaires
Learn how to email a candidate's CV & any Questionnaires for review.
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Intro To Question Types & Questionnaires
Learn about the different types of questionnaires & question types that are available to use and how they can help you to refine your recruitment process.
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How To Create & Edit Questions
Find out how to create & edit each question type for your questionnaire.
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How To Create & Edit Questionnaires
Find out how to create & edit a standard, branching & hybrid questionnaire.
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Sending & Attaching A Questionnaire
Learn how to invite a colleague or candidate to complete a questionnaire and how to attach one to a Job or Onboarding.
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Process Questionnaires
Find out about process questionnaires, how to give feedback on candidate interviews & view results.
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Reference Check Questionnaires
Find out how to create a reference check questionnaire & add it to your Onboarding package.
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Agency Questionnaires
Find out what agency specific pre-screen questionnaires are and how to add to a job.
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Email Delivery Status
This function allows you to see the status of emails sent to candidates and referees.
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2 Way Messaging
Here you will learn about how we can send messages to our candidates straight from the ATS and see messages from them.
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Using SMS For Candidate Communication
Learn how to use SMS to contact candidates via your ATS.
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Application Grace Periods
Learn how you can allow candidates to complete their application after the job expiry date.
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Calendar - Viewing Scheduled Events
Learn how to view scheduled events using the calendar within the ATS.
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Indeed Apply
Learn all about how your job-seekers can apply to your roles via Indeed Apply.
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Cost Of Hire
Find out how to specify how much it has cost to hire a single candidate, for future reporting purposes.
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PDF Poster Download
Easily create and download job posters with QR codes that link candidates straight to the application or registration page - ideal for events and quick sign-ups.
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Providing ATS Access To A Recruitment Agency
Learn all about providing ATS access to a recruitment agency & what it means for you and the agency in terms of processing candidates.
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How To Apply For A Job As An Agency On A Candidates Behalf
Find out how to apply for a candidate.
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Agency Questionnaires
Find out what agency specific pre-screen questionnaires are and how to add to a job.
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How To Progress Candidates As An Agency User
In this guide, you will find out how to progress your candidates on a role as an agency user.
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MS Teams & Office 365 Integration
Find out how to set up & use the MS Teams & O365 integration with your ATS.
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Third Party Background Checks
This guide covers basic details on background checks that can be integrated with the ATS.
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Job Booster & Job Booster+
Find out how to use our Job Booster & Job Booster+ (also known as Sponsored Jobs) feature to make your jobs visible to the best candidates in the market.
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